We have all been in positions where the culture of the organization was high stress, frustrating, and even toxic. The reality is that this all stems from a complete lack of leadership.
It is the leader's responsibility to set the tone for the culture of the organization. Effective leaders will make people feel at ease and safe in the work environment. This starts with the leader's example of how they treat people. Far too many people in positions of leadership take on the mindset of 'boss': you do what I tell you to do because I'm the BOSS. Not only it this approach ineffective, it is counterproductive to establishing strong relationships.
The astute leader will act as more of a recruiter than an overseer. They will win people over to the vision, mission, goals, and tasks of the organization by creating a culture where people feel valued and included. People need to feel like they matter and are not just a number or a cog in the wheel of the organization. It all goes back to building relationships, and building positive relationships results in a productive and 'safe' culture.
Effective leaders care about how people feel about their work environment and how the work environment makes them feel!
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