Encouraging People is the next quality that Brady and Woodward include in the Trilateral Leadership Ledger's factor of Relationships.
The Merriam-Webster Online Dictionary defines encouraging as: giving hope or promise.
Effective leaders understand the value of encouraging the members of their team. People want and need a cheerleader, an advocate, and someone who truly believes in them and their abilities.
In her book Balcony People, Joyce Landorf Heatherley presents two types of people: Balcony People (affirmers) and Basement People (evaluators). In reverse order, the Basement People, or evaluators are quick to criticize and find fault. Nothing is ever good enough and no one can do it right. They are constantly negative and pessimistic. Given a choice, people would rather not be around them. On the other hand, the Balcony People, or affirmers, are quick to offer sincere praise and encouragement. They always look for the good (and inevitably find it) in every situation. They are positive and optimistic. They are a people magnet as they make others feel good about themselves.
Effective leaders are Balcony People, plain and simple!
The effective leader will encourage, nurture, and support everyone on their team.
Chris Brady & Orrin Woodward: "Launching a Leadership Revolution." Business Plus. New York. p.97
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